How to log mails being sent from Salesforce?

This post helps you learn how to log outgoing e-mails sent from Salesforce.
E-mails can be sent through two ways:

  • Workflow e- mail alerts.
  • Mails stent from Apex ( Using single e-mail or Mass e- mail)
Mails sent from Apex can be logged easily by creating a custom object and inserting records into it, whenever an e- mail is sent.

How to log the e- mails sent through workflow rules?

Here comes to the rescue E-mail services. With the help of Email services, you can create an email service address and give this address in Additional Addresses section while configuring the workflow e- mail alert.

You can write the logic for inserting/logging the e- mail into the custom object in the Inbound handler.

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